General Terms and Conditions of Special Offers

  1. Special offers provided by The Pets Club may in particular include:
    1. Special prices – i.e. lowering prices of all or selected products currently offered by THE PETS CLUB during the period of validity of such special offer;
    2. Special offers on shipping fees – i.e. covering by the Organizer in part or in full shipping fees for goods of a particular value purchased during the period of validity of such special offer;
    3. Special gifts – i.e. gifts provided by the Organizer after purchasing products from a selected category or products of a particular value currently offered by THE PETS CLUB;
    4. After satisfying certain conditions or unconditionally granting a discount code for the next purchase at THE PETS CLUB.
  2. Special offers shall be provided by the Organizer in accordance with the principles set out in these Terms and Conditions, amended by announcements provided in the "Special offers" section on www.thepetsclub.ae, sent via THE PETS CLUB Newsletter, sent via e-mail, or published in other forms. Should a formula of a particular special offer differ from the rules defined in the Terms and Conditions, its conditions shall be defined in a separate terms and conditions document.
  3. An announcement of a special offer shall define in particular its character, conditions for participation, timeframe, territorial scope, and the group of THE PETS CLUB customers the offer is applicable to.
  4. Each special offer has a timeframe provided in its announcement. The Organizer reserves the right to cancel any special offer at any time.
  5. A special offer can be used at any time during its period of validity.
  6. Participation in special offers is free of charge and voluntary.
  7. Participation in special offers is open to a natural person, legal person, or organizational unit not having legal personality, to whom legal capacity is granted by the act (hereinafter referred to as a "Participant"), after satisfying all of the following conditions:
    1. They have read and accepted in full the provisions of these Terms and Conditions;
    2. They have a place of residence or registered office in the territory covered by a particular special offer with limited territorial scope;
    3. They are members of a group of THE PETS CLUB customers to whom the particular special offer is addressed, in case of special offers applicable only to selected categories of customers;
    4. They have satisfied all the conditions of eligibility for a special offer defined in the announcement and in these Terms and Conditions;
    5. Entering by the Participant and THE PETS CLUB into a sales or delivery agreement for goods in THE PETS CLUB's offer, and executing such agreements is not prohibited by UAE or international law.
  8. Unless the announcement for a special offer states otherwise, special offers are applicable to customers placing orders in any available form.
  9. Should the Participant be granted a discount code for their next purchase at THE PETS CLUB, the validity period of such code and the rules of redeeming it shall be defined in the announcement of the special offer.
  10. Special offers cannot be combined with one another or with any other discounts, and especially with individual discounts, unless detailed terms and conditions of a given special offer state otherwise.
  11. Special prices do not apply to shipping fees, unless the contents of the announcement state otherwise.
  12. If a special offer is about the Organizer granting a gift to the Participant after satisfying certain conditions or unconditionally, the Participant is eligible for receiving such gift only once. The gift shall be added to a parcel with the goods ordered or delivered to the Participant in a separate parcel at the expense of the Organizer. Should the Participant execute their statutory right to withdraw from a distance agreement, such gift shall be returned along with the returned goods, in accordance with the rules stipulated by the law.
  13. Sales of goods covered by a special offer by THE PETS CLUB is realised in accordance with the conditions published at THE PETS CLUB website www.thepetsclub.ae or Mobile App, unless trade cooperation is realized based on individually agreed upon conditions explicitly confirmed by THE PETS CLUB in writing.
  14. Participation in a special offer is a confirmation that the Participant has read and accepted the announcement of the special offer and these Terms and Conditions.
  15. To the extent permitted by the law, legal obligations resulting from these Terms and Conditions are regulated by UAE law.
  16. The Organizer reserves the right to alter the provisions of these Terms and Conditions as well as terms and conditions of a particular special offer for a significant reason, providing that such alterations do not infringe rights acquired by the Participants. Any such alterations of the provisions of these Terms and Conditions shall be included in the form of an Appendix to these Terms and Conditions, which shall be an integral part of these Terms and Conditions.